Website Design Showcase.
Complete Automotive Services is a trusted, family-owned mechanical workshop in Lonsdale. Scott, the owner, had built a strong online presence through Facebook, successfully engaging with his customer base. However, there was one limitation, customers could only book appointments by phone during business hours. This meant that anyone trying to reach the workshop outside of shop hours had no way to request a booking. To solve this, we developed a website that allowed customers to request a call-back at their convenience, ensuring they could connect with the workshop anytime, even beyond standard operating hours.
Since launching the website, Complete Automotive Services has seen a significant improvement in customer accessibility and engagement. The new booking request system has resulted in at least one new booking every week, ensuring that potential customers no longer face barriers when trying to reach the workshop. Additionally, the website now receives over 1,000 monthly impressions and 100 views, demonstrating its growing role in attracting and engaging customers.
By providing a seamless way for clients to connect outside business hours, the website has not only streamlined the booking process but also reinforced Complete Automotive Services’ strong online presence, helping the business continue to grow.
